Microsoft is long finished attracting new customers. They've had a monopoly for a long ass time, and they're not going back to loss leading and innovation, ever. We're well into the last enshittification phase where the trapped customers are bled as hard as possible without killing them (too quickly). In this case, Microsoft only cares about large corporate customers with enough money to pay for the extortionary enterprise subscription licenses and Azure costs, and too much tech debt to feasibly switch to other platforms.

In other words, Microsoft doesn't give a shit about you, the individual consumer. You don't matter to them anymore. Even small businesses are dropping off Microsoft's circle of concern, in the fashion of VMware over the last couple of years post acquisition by Broadcom.

The only thing that would make Microsoft care about their Windows customers is if they started loosing 10+% of business and 365 users in a short amount of time, and as and IT guy, that won't happen any time soon.