My LinkedIn account (the stupid feifdom I need access to for job searching in my ridiculous field, you know?) locked me out for a similar reason (crime: using Firefox and a VPN to access M$ protected and owned data!)

There is no appeal process. No contact info. No way to even ask for help. Just... Hey sorry you did a thing or whatever, your account has been permanently locked.

I've fully divested from MS except for work devices provided by my employer. I won't use any MS products again, I've been putting up with degrees of this for years but in the last year MS has fully fallen off a cliff in terms of customer concern.

This is what happens when companies become too big to care about their users and customers. Can't log in? Your problem, not mine.

Became? Became?

Google became miserably incompetent in IT

Microsoft ALWAYS has been miserably incompetent in IT.

This is nothing new. All Microsoft products always have sucked balls in comparison with other products and those few that at the surface level looked reasonably nice (say, windows 95) still sucked baaaadly when anyone bothered to look any deeper

The only reason why Microsoft got so big is due to great marketing and a lot lot loooooot of lies and sabotaging of competition

Fuck. Everything. About. Microsoft.

"became"

Had this EXACT problem trying to fix our old Microsoft business account at my last job. Last guy ran off with the creds, wouldn't answer his phone for 2FA.

Poked at it on and off for a couple of years, finally spent a full 8-hour day banging on it. Fail. Boss: "Yeah, didn't think that would work."

Y'all I am tenacious when you tell me I can't do an IT thing, won't give up. Microsoft left me a broken man.

https://www.cnbc.com/2025/04/29/satya-nadella-says-as-much-as-30percent-of-microsoft-code-is-written-by-ai.html?itid=lk_inline_enhanced-template

I can tell this is the 1 time Satya Nadella isn't overstating the use of AI at Microsoft

Bless his heart, he still thinks this is an accident.