So I recently purchased two phones and signed a contract with AT&T, due to a technicalities in their fine print they where trying to shaft me of about $1,500 in value.

I went up and down their customer service lane and got no where.

So I wrote a letter to their legal entity (don't write a letter to their corporate address, I mean you can, but legal entity is what you want)

And in that letter I laid out two options

• Give us what you promised regardless of any BS
• Let us walk away with our new phones free and clear

I citied case law, I then citied my own state law where I can sue for 3x damages in small court.

They called me today, we settled for everything I wanted. Was it a pain? Yes, does it feel good to win aganist a big giant? Yes!