Well, right. Because it proved to investors how much of the world uses Microsoft's products.

Whether or not it is a good product is of no relevance.

That's the thing from the customer IT perspective. When your Microsoft-administered systems go down at the same time as the rest of the world, nobody blames the CTO or any of the sysadmins. The global outage becomes an acknowledgement that it's not their fault, so nobody in the company actually gets blamed, and nobody gives them a hard time.

It might not result in more uptime, but it does mean that any downtime doesn't get pinned on them.

Same- actually I've been okay with LibreOffice since about 2016 when I tossed Microsoft out of my life.

Which is fine if you don't need Excel. Business, however, does.

Its like bank holidays.
If everything stops, nobody is doing business

It's such a strange thing to witness computing getting more and more personal and then seeing it all taken away again.

teams was mostly up the entire time I think? All I lost was the org chart and the ability to send meetings

We're moving from Cisco to Vonage, and oh boy does it suck. The webpage was eating every ounce of RAM it could get its hands on. They fixed the memory leak after a week of terrible performance so it was at least usable, but it's a straight downgrade. There was enough pushback that they stopped the rollout, but they're planning on bringing it back after the holidays. Can't wait.

You overestimate people. The general public will cry and bitch and moan, but the minute they can access things again, they immediately forget and move on.
I wish I was joking.