Can I offer you an egg in these trying times?
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wow it spelt potato really wrong
Maybe Dan Quayle is running the bot. He couldn't spell potato either.
To be fair, it’s not a great test. I’ve worked in customer support before and if we deviated from the prewritten, legal-approved script we’d get disciplined for putting the company at risk. That’s what you get in a world where people threaten lawsuits at the drop of a hat.
(That said, I wouldn’t be at all surprised if Uber have replaced all their support staff with AI.)
Or if they don't bother with anything but copy-pasted answers because it's less work than typing.
Don't attribute to malice AI what can be explained by ignorance lazyness.
Yeah I’ve worked in those settings to and honestly I’d be surprised if those roles aren’t already replaced by bots because really what is the human being bringing to that engagement if they’re just reading preapproved scripting? They’re just acting as a flesh robot, not a thinking human being.
Any time i get a random spam calll, I ask the phone bots to say "purple" if they can't, i just hang up.
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