in a friendly manner
Emphasis on “friendly” because there’s a big “RTFM” issue on some Linux communities. Sure, it can be annoying getting the same questions constantly. But the “RTFM” response is condescending and artificially inflates the barrier to entry. People shouldn’t be expected to read, understand, and remember 200 pages of dense documentation just to learn how to update their graphics drivers. If someone is learning how to drive, telling them “read the owner’s manual for your car” is just toxic. Sure the owners manual will have lots of useful info, but that doesn’t actually help the person who is trying to get started.
At the very least, point them in the right direction. You can say “RTFM” while still being helpful. Oh, you want to know how to do something specific via CLI? Cool, here’s a link to that specific section, which explains what the command you need does. As it currently stands, a lot of the most crucial info for newcomers is buried in obscure wiki articles and books. And longtime Linux users treat the struggle like a rite of passage. But not everyone is interested in that; They just want to ditch Windows because they can’t install Win11, and they’re looking for friendly alternatives.