cross-posted from: https://sh.itjust.works/post/69659577

Protonmail.uservoice.com is supposedly "The Voice of the Proton Community". Well last week I was tracking a post that was rising rapidly to the top-most voted in the "general ideas" category. And this morning when I went to check if it was at the top yet, it's just gone without a trace. No sign that it was ever there.

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[–] 4 points 1 day ago (2 children)

They do that because as a small provider the alternative is getting wholesale banned by the third party site which affects all their customers. I encourage you to read blog posts from the people that try to run small email services that aren’t Google and Microsoft, it’s nearly impossible because website administrators are extremely quick to ban and impossible to contact. Then your customers leave when mail doesn’t work.

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  • [–] 3 points 7 hours ago* (1 child)

    "small email service" lost me there. Second, one of proton's promises used to be they couldn't read your email. Obviously, they do have that ability and whether they do it selectively or not: they shouldn't be doing it at all.

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