cross-posted from: https://sh.itjust.works/post/69659577

Protonmail.uservoice.com is supposedly "The Voice of the Proton Community". Well last week I was tracking a post that was rising rapidly to the top-most voted in the "general ideas" category. And this morning when I went to check if it was at the top yet, it's just gone without a trace. No sign that it was ever there.

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[–] 3 points 15 hours ago* (3 children)

"small email service" lost me there. Second, one of proton's promises used to be they couldn't read your email. Obviously, they do have that ability and whether they do it selectively or not: they shouldn't be doing it at all.

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  • [–] 2 points 15 hours ago (2 children)

    They don’t need to read your email to respond to an abuse complaint that names your address as the problem. They are obligated to act on reports to abuse@protonmail.com.

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