All this discussion about the safety of these bots. Has anyone considered that they're only reading this story because this was an unusual event? If this was a normal thing, it wouldn't be in the media.
Now consider how many more people would have been hurt by human drivers making tens of thousands of deliveries or more.
None of this deflects blame from the robot company, but we do tend to screech like monkeys over stories that are outliers. We'd never have read about this if a human driver was similarly blinded, or simply fucked up, and wrecked the bus.