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[–] 3 points 2 weeks ago (3 children)

I've had to talk to comcast support before. Artificial Intelligence would be a massive upgrade from the No Intelligence people that sometimes answer the requests for support.

Note: I'm not saying any of this is as it should be, their support is just so abysmal that this is an upgrade.

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  • [–] 2 points 2 weeks ago (2 children)

    This will be worse, because they're going to be using it for inter-carrier support as well, so it will add delays and mistakes in places the average consumer didn't even know existed before

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