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‘Has flat buttocks,’ ‘cusses when scared’: Amazon keeps shockingly specific customer profiles (www.fastcompany.com)

submitted 1 month ago by zarkanian@sh.itjust.works to c/technology@lemmy.world

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[–] ayyy@sh.itjust.works 3 points 1 month ago (3 children)

I miss Anker before thy sold out and enshittified. Used to be a reliable no brainer, now it’s an always-avoid no-brainer.

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[–] wrekone@lemmy.dbzer0.com 6 points 1 month ago (1 child)

Tell me more. I've relied on Anker as a dependable brand for years. What changed?

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[–] ayyy@sh.itjust.works 1 point 1 month ago

Like what the other people have said, they branched out too far into too many categories so they no longer maintain the quality of their fundamentals. They even recently had to recal over one million battery products and the way their customer service has handled the situation is an absolute trainwereck.

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[–] atrielienz@lemmy.world 1 point 1 month ago

The items that I own from them are fine. I don't really buy into all the like... Home improvement side of their business stuff. No vacuums, power you whole house power supplies, speakers, ear buds, etc. I'm probably missing a lot of the picture as far as their brand enshittification is concerned.

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