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Owners mourn spoiled food after firmware update bricks Samsung smart fridges (arstechnica.com)
submitted 1 month ago by to c/technology@lemmy.world
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Some Samsung smart fridges stopped working on Tuesday due to a firmware update.

Korean outlets were the first to report the problems, which affect Samsung’s Bespoke AI line of fridges. Star News Korea, per a Google-provided translation, said that most of the affected devices were four-door fridges from 2024 or later.

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[–] 11 points 1 month ago (4 children)

Just wondering, is it confirmed that food actually spoiled? Because making the actual cooling dependent on smart functionality seems incredibly stupid. I assumed it would just be all the smart features that stopped working, but if it couldn't even cool anymore... woooow XD.

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  • [–] 4 points 1 month ago

    Looks like it. Also seems confined to just Korea. The cooling itself was affected.

    “[T]he refrigeration and refrigeration functions themselves did not work normally, so all the food in the refrigerator had to be disposed of,” one user wrote, per a translation.

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  • [–] 4 points 1 month ago (2 children)

    I mean I can sorta understand some convenience functions but it oughta have some default setting it falls back to. Especially temperature settings.

    I do have a Samsung fridge but nothing that fancy. I mean I tried to get it to trigger an Alexa routine to play a message when the door opened but that didn’t work. Alexa saying “Close the door fatty, you’re not really hungry” could have been motivational.

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  • [–] 6 points 1 month ago (1 child)

    You know, there are plenty of cheap window sensors you could just as well attach to your fridge door to achieve this XD.

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  • [–] 1 point 1 month ago

    Yeah I have built little wireless sensors using ESPHome. I figured this way I could just make it work with software since it was essentially for a joke and not really important.

    The only thing I really use the connectivity for is to let me know when someone left the fridge door open. Which unfortunately happens a lot.

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