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[–] 9 points 3 months ago

I don't hate this.

There's been a lot of stories of 911 dispatchers running ragged.

Overworked, exhausted, abused by callers. One 911 dispatcher hung up on a mass shooting in buffalo.

It's not even a "hire more people" problem. It's like the people who moderate and flag abusive material. They only can do it for a few months before they end up really fucked up. Many cities consolidate 911 into a single place to cut costs. It's a big problem nobody talks about.

I dont think AI is the entire solution. But it might be a start.

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