They seem to be on the inertia as a strategy train. Most users won't have heard about this so they're not in danger of losing them. A few who have won't abandon ship because it's a pain. And the rest they seem to tolerate losing. That's unfortunate, say I who isn't even their customer. I would have thought they do more but maybe another two weeks of ended subscriptions can lead them to reason and get rid of Daniel.
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