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From the GOG newsletter: “A note about your GOG Patrons subscription” (media.thebrainbin.org)
submitted 3 months ago by to c/gog@lemmy.world
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From the GOG newsletter: "A note about your GOG Patrons subscription"

Transcription as alt text for the image.

#GOG

**Dear Patron,** We want to let you know that due to a technical issue on our end, at least one of your GOG Patrons monthly subscription was not charged. We've since identified and resolved the problem. **Here's what this means for you:** • Your next subscription charge will go through as normal. • We will **NOT** retroactively bill you for the missed​period — consider it on us. • You don't need to take any action. ​We appreciate your continued support of GOG Patrons, and we're sorry for any confusion this may have caused. Warm regards, **The GOG Team**
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[+] -7 points 3 months ago (6 children)

Presumably, if they didn't give everyone affected a "free month" of access to a discord server, they would charge them for the month where there was a mistake and then again for the current month. They'd be charging twice now to make up for the fact that some people weren't charged earlier.

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  • [–] 7 points 3 months ago (5 children)

    What? The message literally says they will not be charging for the missed month

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  • [–] -3 points 3 months ago* (last edited 3 months ago) (4 children)

    if they didn’t give everyone affected a “free month” of access to a discord server, they would charge them

    Why is everyone in this thread telling me what I already said?

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  • [–] 6 points 3 months ago (1 child)

    You ever stop to consider that perhaps you're the one having issues communicating with everybody else?

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  • [–] -2 points 3 months ago

    I see this like people making comments without reading a linked article in a post: you already think you know what it says so you don't bother actually reading anything to make sure you're right. I don't think it really matters what I say if people aren't even going to bother reading it.

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  • [–] 4 points 3 months ago (1 child)

    So rather than admit you might have been wrong, you invented a situation where you were right

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  • [–] 1 point 3 months ago

    It was me explaining how GOG are the good guys, for not charging twice, for their monthly donation subscription.

    It's objectively the right thing to do, but it shouldn't even matter because anyone donating to a for-profit company should be financially secure enough to handle a late withdrawal from their account.

    So again, while GOG not charging people on the donation subscription plan is the right thing to do, GOG doesn't provide much (if anything) of value for that subscription in the first place.

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