If it’s in the manual then it’s only unexpected if you didn’t read the manual before using the product. You are still stuck on this one device, I am still just talking about proper documentation of product features on any product by any company multi-billion or not. Specifically in response to the one person I replied to saying that Valve was getting special treatment. It really seems like you are trying to start an argument with me that has literally nothing to do with what I said.
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