Maybe I'm doing something wrong, but this worked the last time I recieved an unsolicited payment. When I try to report the problem on the "resolution center" page, I get an error page.

Screenshot of paypal AI assistant refusing to allow me to report a fraudulent transaction.
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[–] [S] 7 points 6 months ago (1 child)

I ended up calling. Last time this happened, the chatbot worked fine. Like they have several pre-defined workflows that are integrated into the chat and I could just click the options. Not sure why this time was different.

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