A long time ago, before car keys with buttons were common, I had a car with one key with buttons. They didn't work well, so I went to the relevant dealership to get another key.

They charged me $80 and gave me another key, which admittedly did have functional buttons, but in so doing they further broke the original key - the buttons no longer worked at all. They then told me that I should not have expected to pay $80 and come out with more than I'd brought in.

I guess I shouldn't have been surprised. The first time I went to that dealership, I asked to test drive one of their cars ... The salesperson to whom I spoke claimed that they didn't have any license plates to spare while visibly holding one in his hands.