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[–] 11 points 10 months ago (3 children)

People often lie about restarting, and IT is pretty aware of that. In my experience, I've gotten a lot of love in situations where IT is onboarding hardware for me and having issues, and I say "hold on, let me try restarting real quick".

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  • [–] 3 points 10 months ago

    Having been unofficial IT guy in a few places, when I contact any type of tech support, I give them a list of steps I've taken to try and solve the issue, which usually includes rebooting as a first or second step.

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  • [–] 2 points 10 months ago (1 child)

    You you have a very accessible IT dept. I would restart twice and blog post about how to fix something without admin right before the pain of calling IT personally.

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