An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

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[–] 157 points 10 months ago* (9 children)

Their first party account is an interesting read and available on their blog here:
https://hey.paris/posts/appleid/

The post was updated yesterday with the following:

Update 14 December 2025: Someone from Executive Relations at Apple says they’re looking into it. I hope this is true. They say they’ll call me back tomorrow, on 15 December 2025. In the mean time, it’s been covered by Daring Fireball, Apple Insider, Michael Tsai, and others, thanks folks! I’ve received 100s of emails of support, and will reply to you all in time, thank you. Finger’s crossed Apple calls back.

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  • [–] 93 points 10 months ago (7 children)

    Second Update 14 December 2025: No luck so far, and not looking good. Anyone got a good lawyer to send them a letter and/or help me sue them? paris AT paris.id.au

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  • [+] 94 points 10 months ago (3 children)
  • [+] 30 points 10 months ago* (3 children)
  • [–] 33 points 10 months ago (2 children)

    Uh … yeah, it’s his livelihood. He writes books on programming with Apple machines. Of course he’s still going to do the things he’s been doing his whole life.

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  • [–] 17 points 10 months ago (1 child)

    Yeah - this really confused me. Why did they make a second update on the 14th when the first update said they’d hear back on the 15th?

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  • [–] 42 points 10 months ago*

    He's in Australia. It was already the 15th there when he posted that, but the person you're responding to isn't in Australia and the blog they copied and pasted from probably compensated for time zones.

    Edit: Or it's a typo from a stressed and frantic person.

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  • [–] 4 points 10 months ago

    Even if this works, everyone cannot go through this process. Every Apple Fanboy be like, "this is why you have to buy two of every Apple product so if you get locked out of one half you still have your backup"

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