If no one is buying new games, that is bad for Sony and bad for the industry. Part of Sony's business model is built around the revenue from digital game sales and PS plus memberships. You ain't makin money from those if no one is using the consoles they bought.

Consoles are usually sold at a loss and profit is made on the software i.e games and nowadays subscriptions. Selling hardware at a loss with no follow up is going to hurt.