The problem is, the real money is in either the data that it acquires or in recurring monthly costs.
Unfortunately, making a good, reliable product with no MRCs and no spying means fewer repeat buyers. Which is especially a problem for a niche community like selfhosters and privacy-conscious. You sell the product once and...that's it. Eventually the market is full and some people are upgrading but now your product is selling on the secondary market.
This is business in the 21st century. They can't survive without forced obsolescence, telemetry, and/or MRCs.