Definitely sounds like a human error, for sure. Somebody messed up during installation/configuration.

Well, let me tell you a story.

Recently I needed to use BitTorrent to download a very large file from an independent project. Usually I can just use my web browser, but this one was in the hundreds of gigabytes there just was no way.

So I installed the original official bittorrent client, because I'm really out of the game I haven't torn today anything outside of my browser in years now.

I had to pay close attention to not install multiple pieces of unwanted software. I had to uncheck a bunch of stuff and carefully navigate the installer. Even after that, the client was junk and constantly showed multiple videos ads at all times, and besides that it just didn't have the horsepower to download my torrent for me.

I remembered using transmission on Linux so I decided to try getting that instead, turns out it had a Windows version.

Downloaded, ran the executable, pressed next three times, opened up the torrent file, pointed to my existing download hoping it'd figure out what parts the file needed and in fact it did and the download was done quickly.

If I had failed to uncheck any of the boxes, I guess you could call me stupid for non-un checking them, but to me it seems a lot simpler using the FOSS products that never had any checkboxes to uncheck in the first place.

Meanwhile, and honestly I didn't use Plex very much because it just didn't seem like a very good product, but I also seem to remember I kept on ending up on the plex.net website instead of my own server. I think it was something along lines of if you go in to change certain settings it'll change domains on you? Either way, it was just not very well set up compared to Jellyfin, which had everything that I was using right there I never even remotely tried to send me somewhere else.