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ordering stuff online (lemmy.world)
submitted 1 year ago by to c/memes@lemmy.world
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In the top panel, Drake rejects a $25 product with $5 shipping. In the bottom panel, he approves of a $30 product with free shipping.
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[–] 6 points 1 year ago (8 children)

On sites where people tend to sort by low price, keep shipping separate.

On sites where people buy based on emotion, give free shipping to improve conversion rates and close the deal.

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  • [–] 4 points 1 year ago* (2 children)

    people buy based on emotion

    Not me. I ask the AI to do all my shopping, because it is perfectly logical and always performs the optimal action.

    Oh, hey, incidentally I now have an order of 265 dozen eggs on my front porch.

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  • [–] 1 point 1 year ago (4 children)

    Or don’t hack peoples brains and just say hey here is product, you want it? Click here.

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  • [–] 2 points 1 year ago (3 children)

    It’s a rat race. If you don’t, someone will and you lose.

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  • [–] 1 point 1 year ago* (2 children)

    Lose what?

    Edit: I ask that because I work for a company (very small) as a software engineer and we would never treat our clients like this. We are fair and quite for work, if the client changes what they want halfway then guess what, we are fair and just do the work.

    Never lost a client and don’t need to advertise for new business because shocking as it seems doing good work actually gets you more work.

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  • [–] 2 points 1 year ago* (1 child)

    I don't know if an software engineering company's relationship to clients is very fitting to this example of non-commercial end-user consumerism of physical products. I mean, I agree with you, but I don't get the feeling your company does many physically shipped sales and your company probably mostly works other small companies.

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  • [–] 1 point 1 year ago

    I don’t know. We are still selling a product, which is the service we provide.

    For what it’s worth, we have clients of all sizes from family run to local transport authorities to one of the largest mobile network providers in Europe.

    Just not everybody is out here trying to maximise their profits at every turn. Some people, myself included, are just happy to have enough in life and do good work.

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