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Taco Bell rethinks AI drive-through after man orders 18,000 waters (www.bbc.com)
submitted 1 year ago by to c/technology@lemmy.world
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[–] 317 points 1 year ago (16 children)

“Sometimes it lets me down, but sometimes it really surprises me," he said.

That’s what I want from a drive through. To be surprised or let down.

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  • [–] 115 points 1 year ago (12 children)

    I mean to be fair... that's the current drive through experience anyway isn't it?

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  • [–] 44 points 1 year ago (10 children)

    Depends on the restaurant.

    There’s one McDonald’s nearby that’s wrong like 80% of the time, but A&W is right almost always for me.

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  • [–] 11 points 1 year ago (1 child)

    For me that’s like the inverse. Plenty of fast food around me but the nearby McDonald’s is pretty crazy efficient (and generally busy), always gets my order right without issue. Burger King, Taco Bell, Wendy’s in the area are all terrible with order issues, badly prepared food, etc. I’ve never checked but I wonder which of the stores are franchises and which are corporate owned and if that makes a difference

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  • [–] 5 points 1 year ago* (last edited 1 year ago)

    I’ve worked at McDonald’s, Burger King, Wendy’s, and Taco John’s and out of all of them McDonald’s has the most efficient systems. As long as management follows the policies it should be easy to run a McDonald’s. Keep in mind this means a lot of stuff is prepared ahead of time: tomatoes, onions, etc. are pre-sliced before it ever reaches the store (Burger King and Wendy’s are more “fresh” in this regard).

    Wendy’s was pretty good too, but Burger King had the worst setup I’ve seen. The restaurants are just not set up for efficiency and it doesn’t take much to start having long wait times.

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  • [–] 10 points 1 year ago (7 children)

    Wait people eat at A&W? Is it any good?

    There are multiple around me and I feel like I never see anyone in them and I myself have never been in 40+ years.

    I have been to most every other fast food place more times than I can remember.

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  • [–] 13 points 1 year ago (3 children)

    A&W Canada is (they spun off as a fully Canadian owned and operated company).

    They have the best lettuce and cheese, and their breakfast beats McD’s. The Hash browns are actually hash browns instead of the thin $2.50 ones the clown sells.

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  • [–] 8 points 1 year ago (2 children)

    Are you rhyming on purpose? Let me just edit that last line a bit to make it work even better:

    They have the best lettuce and cheese,

    and their breakfast beats McD’s.

    The Hash browns are actually hash browns

    instead of the thin $2.50 ones sold at the clown's.

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