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Taco Bell rethinks AI drive-through after man orders 18,000 waters (www.bbc.com)
submitted 1 year ago by to c/technology@lemmy.world
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[–] 11 points 1 year ago (1 child)

For me that’s like the inverse. Plenty of fast food around me but the nearby McDonald’s is pretty crazy efficient (and generally busy), always gets my order right without issue. Burger King, Taco Bell, Wendy’s in the area are all terrible with order issues, badly prepared food, etc. I’ve never checked but I wonder which of the stores are franchises and which are corporate owned and if that makes a difference

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  • [–] 5 points 1 year ago* (last edited 1 year ago)

    I’ve worked at McDonald’s, Burger King, Wendy’s, and Taco John’s and out of all of them McDonald’s has the most efficient systems. As long as management follows the policies it should be easy to run a McDonald’s. Keep in mind this means a lot of stuff is prepared ahead of time: tomatoes, onions, etc. are pre-sliced before it ever reaches the store (Burger King and Wendy’s are more “fresh” in this regard).

    Wendy’s was pretty good too, but Burger King had the worst setup I’ve seen. The restaurants are just not set up for efficiency and it doesn’t take much to start having long wait times.

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