Need to complain. I tried to call my doctor's office and it was impossible to speak to a person. The AI kept telling me over and over that they care about my pronouns. I don't care about my pronouns, I just wanted to speak to a person. It's Seattle idk what I expected

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[–] 57 points 6 months ago* (5 children)

Behind every decision to replace staff with yet another LLM is endless frustration for customers and clients.

I had an urgent leak to deal with earlier this week, and when I called my rental agency they told me they couldn't do anything until I'd logged it in their online system. I logged it in detail with photos, then it took me to an LLM. When I told the LLM I wasn't interested in further chatter and just needed a plumber sent over ASAP, I got a text saying my request wouldn't be dealt with because I "did not complete the conversation with [their] agent." All the while my light bulbs were dripping... I felt like I was taking crazy pills.

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  • [–] 27 points 6 months ago (3 children)

    There needs to be a community, "AI is fucking stupid"

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  • [–] 13 points 6 months ago (1 child)
  • [–] 14 points 6 months ago (1 child)

    Sounds like that would fit really well in the Fuck AI community.

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  • [–] 12 points 6 months ago* (1 child)

    My relative's doctors kept calling to confirm his upcoming appointment, after he died...in the same hospital.

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  • [–] [S] 1 point 5 months ago

    First off, I'm really sorry about your relative and I hope you're doing well. That's terrible. Secondly, that isn't something that can be purely blamed on an automated system. There were people at multiple steps who could have made that stop happening and just didn't.

    I have a funny one. In med school I had a patient with a BMI of 6,000+ and as most probably know 30+ is obese. As a med student I didn't have the power to change the chart, and I had to go find the charge nurse, which was a struggle in and of itself, and then get her to change it. It took like an hour of my time and her like 15 minutes because she didn't know how. Someone had entered their height as 5.6 inches instead of 5'6" and we struggled with that. I could have been learning that whole time. We need quality support staff so badly.

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  • [–] 9 points 6 months ago (1 child)

    My pronouns are fuck you AI

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  • [–] [S] 1 point 5 months ago

    My friend texted me saying she was stuck on a train for an hour and asked ChatGPT if she should get off the train. Idk how to respond to that. I have the screenshots, could post em if anyone would want to see, but how on earth do you abdicate you whole brain like that

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  • [–] 8 points 6 months ago (2 children)

    Did you try giving it your pronouns?

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  • [–] 7 points 6 months ago (7 children)

    I was laminating a leaflet for the government department I work for the other day, and it had very carefully noted the pronouns for the department. That just seems silly to me.

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  • [–] 2 points 6 months ago (6 children)

    Assuming they were in brackets after people's names, why is that silly? It's just so you know how to address them.

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  • [–] 16 points 6 months ago (5 children)

    I think what they're saying is on leaflet, the department had pronouns listed, like "Department of Sanitation (they/them)"

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  • [–] 9 points 6 months ago (2 children)

    Ah, that is indeed what they wrote but that interpretation didn't even cross my mind! That is hilariously bad lmao. Thanks

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  • [–] 7 points 6 months ago* (last edited 6 months ago) (4 children)

    Pro strat I use is to begin to stay coherent stuff like I need the. Start stating random words. Like I need potato ostrich. Talk to car house. Ect. After a few times the ai slop gives up and connects you to a person.

    Edit.. cellphone autocorrect

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  • [–] 3 points 6 months ago (2 children)

    Makes me think how human speech would change overtime both by trying to counteract AI learning from us by using garbled speech. And optimised to try and squeeze out what we want from it the quickest.

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  • [–] [S] 3 points 5 months ago

    I tried to get a person by saying PERSON REPRESENTATIVE and then all the curse words because in the past that made them get you a person sooner but nah. I'm sure I sounded insane and if the recording ever comes out I'll have a really hard time arguing that I'm not actually homicidal. Oops

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  • [–] 3 points 6 months ago

    Reminds me of that guy on twitch made a tts robot and through the process began to make an algorithm to remove slurs or curse words. Can't remember the video but he did a devlog on YouTube about it. It's hilarious.

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  • [–] 5 points 6 months ago (1 child)

    Sounds like Experian Credit Bureau

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  • [–] 4 points 6 months ago

    Slop is everywhere.

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