At the end of the cycle it always rinses with cold water, so it's completly normal that the clothes are cold

The rinse cycle uses cold water

Is there something wrong with the things you're washing? Don't create a problem, if things are getting washed, not shrinking, not falling apart, and everything is just fine, just consider that the machine is working as intended, which seems to be the case.

Simple answer here- every washer I have ever seen uses the selected temperature for washing and cold water for rinse.

Feel the front of the machine while it is washing, if you chose hot water the window should be warm.

Your washing machine has gone zen. Inner warmth only.

Washing in cold water is best anyway, hot water sets stains. Unless you have powerful odor you need the hot to help kill the source of.

All cycles end in cold for that reason but it's too late already for some clothes if you wash in hot, or even don't rinse out a stain in cold water when it happens.

• Touch the window in the hatch during the first half of the cycle; is it warm?
• Measure the power consumption.

You might check to make sure the hoses are connected to the right taps.

Some washers also only mix hot and cold water for the "hot" cycle to save energy

Mine could be broken as I wash in cold mostly. I will use temp in winter more because the water going through the pipes get real cold to the point where if you pause and push clothes down or such its uncomfortable for the hands. like putting them in ice water. you ever pause and just see what the water temp is. my pauses by lifting the lid. oh mine is upright though. I mean the hot water comes from your hot water tank. the laundry does not heat it. none I know of anyway. so if it was broken it would be like its not drawing from the hot water line which seems kinda unlikely.