I've seen some similar situations online where Steam support made an exception and reactivated the reservation after a support request. Maybe worth trying.
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Email Valve customer service and let them know what happened, it's possible they may be willing to help out.
A real life thots and prayers situation. 🙏
My heart actually does go out to you that shit sucks massively.
Hopefully you aren't clinging to the remains of a previous controller as you wait.
I didn't have the previous model, was never available in my region; so I have an Xbox one I am currently lugging around, still functional [as it ever has been] thank goodness. Bigger current problem is some arsehole mosquito bit me on the right thumb pad last night, bastard, so that's exquisitely annoying using any controller; even the coveted Steam controller can't hep that I suspect!
thanks gang, I appreciate the sentiments and advice; and shall do just that.
Also, talk about a good problem to have, being on an amazing holiday in Europe 🙃
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