What is your final time at the conclusion of drawdown and what recipe are you using?
Have you tried adjusting temperature? An ideal brew on lighter roasts does often get into that 95C+ range, but temperatures that high can definitely strip away nuance unless everything else is locked in. I often initially get more complex flavor from slightly lower temps which I then ramp up if extraction is lacking. I see Cat and Cloud recommends to get the water as hot as you can, so 100C, but the coffee you linked isn’t even their lightest roast. I’m not sure I love that recommendation.
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