The entitlement is strong. But not with the person who creates an open source emulator in their spare time and gives it away for free, but for those who demand free support.
It's a quite common issue with open source stuff.
- Dude makes a thing.
- Dude thinks maybe others could benefit from it, so he gives it away for free
- Entitled morons think customer is king also applies for stuff they didn't pay for and demand free support
- Dude gets overwhelmed and frustrated by having to play free customer support hotline for his free product and after a while pulls back
- Entitled morons get up in arms and call dude condescending and worse for not doing free customer support for the free thing, somehow believing that dude owes them something.