The problem don't seem to be the users, but the dev.m, according to additional context I read.
The dev started out with an open source license, but after seeing other people use the license as intended, he got pissed and closed down the license.
So since now, like on arch, people have to build the old, open source versions, people are now reporting old bugs, which pissed the dev off even more.
So tl;dr: entitled dev wants full control over his open source project, closed down the license and is pissed people are still using the old open source version.