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PayPal seems to be as corrupt as Trip (lemmy.world)
submitted 2 days ago by to c/travel@lemmy.world
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Briefly, I filed a complaint against Trip dot com to PayPal after I purchased tickets through PayPal from them.

Trip was recently fined over 700 million dollars in Asia for threatening users and other nefarious things.

I waited for a long time, the flight date was approaching and nothing was happening. I suspected the travel platform was deliberately delaying until the flight took off.

I finally asked a PayPal customer service agent what to do. After she heard the complaint, she literally told me to contact my bank and get a chargeback.

I got a chargeback. My bank returned all my money.

Now PayPal is contesting my chargeback. So they tell you to get a chargeback and then they contest it.

Again, their resolution center has pushed the date of resolution beyond my flight departure. They have also blocked me from adding any information to my complaint.

Help.

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[–] 3 points 2 days ago

You filed complaints for what? What tickets did you purchase from trip?

Do you have a screenshot of the service agent telling you to do that? Because yeah, plenty of places online if you purchase things and then just do a chargeback will restrict your account. I think with PayPal you’re expected to work with the dispute resolution with them first before doing a chargeback. Never heard of them disputing a bank initiated charge back though, wild.

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