1191
Seems like they worked fine for decades before the internet (poptalk.scrubbles.tech)
submitted 6 days ago by to c/memes@lemmy.world
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[–] 16 points 5 days ago (13 children)

TBF: They call home when a unit needs maintenance; they can turn the temperatures up a little when the store is closed early or opens late. There's likely some ecological upside.

That said, a complete ruin of all the frozen goods probably wipes out years of cost-saving and eco-savings.

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  • [–] [S] 3 points 5 days ago (3 children)

    That's my thought. If it was for reading only then it makes sense to have charting on them and make sure they're working, but editing should have been a local only thing.

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  • [–] 1 point 5 days ago (2 children)

    The critical part is probably not limiting the defrost cycle time. Since most of the posts talk about it being the defrost cycle that was abused, one would have thought that the vendors would have patched that immediately

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  • [–] [S] 2 points 5 days ago (1 child)

    That's part of the reason I made this meme, it's not even permanently disable internet features, but don't you want to at least disable internet features temporarily while people are actively attacking them until you do get your security up to par? The fact it happened twice shows they just thought it'd be a one-off

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  • [–] 4 points 5 days ago (7 children)

    The temp in a freezer should never need adjustment. In fact, once the installer sets it, it should never be touched again. The only thing that should have anything like internet access is an alarm with a thermometer so you know when it's not working.

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  • [–] 7 points 5 days ago (6 children)

    once the installer sets it, it should never be touched again

    True before the invention of variable-speed compressors, predictive defrost, and grid spot pricing

    There are a LOT of savings to be had in automation on newer hardware.

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  • [–] 7 points 5 days ago (5 children)

    If it's systematic, the whole thing can stay on a local controller. The question is about Ilternet connection, no one asked to get rid of automation.

    If it requires frequent changing due to factors outside of the store, I would also wonder what they're doing with these.

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  • [–] 1 point 5 days ago (4 children)

    Grid spot pricing, Corporate hours management. Complaints from a store about the need to defrost a specific unit.

    All the stores hit a "cloud" server the manufacturer manages, letting a single corporate location call the shots on consumption. I also find it likely they can call up individual VFD's and run diagnostics.

    Yes, since the dawn of refrigeration, we've gotten along fine without it, but I wouldn't say it's useless to have bidirectional communication because some idiot installers in cooperation with the idiot supermarket IT let the controller have a public IP or because the vendor didn't think to lock remote manual defrost to a sane time limit.

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  • [–] 2 points 4 days ago (3 children)

    Why not let the client manage the cloud server?

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  • [–] 2 points 4 days ago (2 children)

    No money in letting the market chain self-host :)

    Presumably, the manufacturer would do better at updates and monitoring. That said, looking at where we are, i'm not so sure.

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  • [–] 3 points 3 days ago (1 child)

    Presumably, the manufacturer would do better at updates and monitoring.

    LOL, good one.

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  • [–] 2 points 3 days ago

    ok, a marginally bad manufacturer who has the client paying through the nose for monitoring an updates would do a better job than a grocery store chain admin.

    That bar is still apparently too high to reflect reality

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