Steam was ass because it was just a an update platform, and most of us still had 56k or isdn as their means to the Internet and gaming. Yea it sucked when updates came out and you had to patch, it was a new thing to get patches like that vs buying a physical disk and the game just worked and didn't require a day 1 update.

Then they listened to feedback and changed it to be the leading and most preferred pc gaming platform. How something originates isn’t a constant standard to judge them by. The fact that they were shit at first kind of shows why they are successful now, they accepted that they needed to improve due to customer feedback and did, they didn’t decide what their customers needed and try to force it to be like that, they listened to what their customers were wanting and made themselves into a better product.

True from what I've read, and honestly I never used it in that form. I was mostly gaming on consoles at that time.