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[–] 4 points 3 weeks ago

If you haven't had it in 17 years, I don't think you're qualified to talk about the quality over time

I actually happen to know KFCs processes from 2009. They were breading and cooking the chicken in-house still back then

Workers would take the chicken, toss it in dredge, egg wash, then breading, before going to the fryer

If your chicken was soft, it was probably an abcess that a minimum wage employee missed

Super greasy was standard. They've fixed that a bit, but everything else has gone way downhill. They no longer prep in-house, and it really shows

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