artyom comments on Overnight, Meta deleted all her accounts. AI customer service won’t let her reach a human | It's part of a trend that experts say won't end until regulation is introduced

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[–] artyom@piefed.social 13 points 1 month ago (7 children)

You don't even have to make a bad decision. Just a completely innocuous one that gets flagged by shitty AI with no human review and no recourse.

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[–] Almacca@aussie.zone 4 points 1 month ago* (6 children)

Which seems to be the case in the op. I say it's 100% on the people trusting Meta with any of their information, let alone anything essential and apparently not keeping backups. Baffling ineptitude on display there.

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