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What is something that an industry or many companies do that is counterproductive to their target audience? (suppo.fi)
submitted 2 months ago by to c/asklemmy@lemmy.ml
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For example, hearing aid / hearing loss companies call patients. It's counterproductive because the patients are the ones who have trouble hearing.

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[โ€“] 5 points 2 months ago (1 child)

the insurance industry -- especially health insurance -- has got to be the biggest and most glaring example of this.

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