Yeah, Curve's support is non-existent and it was a ROUGH on-boarding but it now works without issue. I'm satisfied.
They've not got any of my money either, they're just an intermediary and not taking a cut of any transactions. I don't bother with any of the perks and extras if you pay them.
I guess they're making money from me by selling my purchase history?? I'm not too bothered because all the big transactions are done by physical Amex card, which Curve doesn't cater for.