▲ 32 ▼ ‘We didn’t feel safe’: Booking.com users face battle to get money back (www.theguardian.com) submitted 3 months ago by fne8w2ah@lemmy.world to c/travel@lemmy.world 5 comments fedilink hide all child comments
[–] cerebralhawks@lemmy.dbzer0.com 6 points 3 months ago (2 children) Sounds like they’re facilitating and profiting from fraud. permalink fedilink source hideshow 2 child comments replies: [–] YurkshireLad@lemmy.ca 5 points 3 months ago (1 child) With none of the liability. “We’ll take a share of your money but don’t call us if it goes pear shaped”. permalink fedilink source parent hideshow 1 child comment replies: [–] THB@lemmy.world 8 points 3 months ago Yup. The last and final time I ever used booking, the host had double booked, but we didn't find out until the day of arrival. Spent double our budget to replace with 2 separate bookings to cover the 2 weeks we had planned for. Booking offered no refund, but a $20 credit on our next booking with them. Crap company, will never use again. permalink fedilink source parent
[–] YurkshireLad@lemmy.ca 5 points 3 months ago (1 child) With none of the liability. “We’ll take a share of your money but don’t call us if it goes pear shaped”. permalink fedilink source parent hideshow 1 child comment replies: [–] THB@lemmy.world 8 points 3 months ago Yup. The last and final time I ever used booking, the host had double booked, but we didn't find out until the day of arrival. Spent double our budget to replace with 2 separate bookings to cover the 2 weeks we had planned for. Booking offered no refund, but a $20 credit on our next booking with them. Crap company, will never use again. permalink fedilink source parent
[–] THB@lemmy.world 8 points 3 months ago Yup. The last and final time I ever used booking, the host had double booked, but we didn't find out until the day of arrival. Spent double our budget to replace with 2 separate bookings to cover the 2 weeks we had planned for. Booking offered no refund, but a $20 credit on our next booking with them. Crap company, will never use again. permalink fedilink source parent