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‘We didn’t feel safe’: Booking.com users face battle to get money back (www.theguardian.com)
submitted 3 months ago by to c/travel@lemmy.world
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[–] 5 points 3 months ago (1 child)

With none of the liability.

“We’ll take a share of your money but don’t call us if it goes pear shaped”.

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  • [–] 8 points 3 months ago

    Yup. The last and final time I ever used booking, the host had double booked, but we didn't find out until the day of arrival. Spent double our budget to replace with 2 separate bookings to cover the 2 weeks we had planned for.

    Booking offered no refund, but a $20 credit on our next booking with them. Crap company, will never use again.

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