Delta Air Lines is rolling out what feels like ‘enshitification’ of international Business Class with a new basic fare option that strips away premium check-in and lounge access, slashes the luggage allowance, reduces the amount of miles you’ll earn, and prevents you from selecting a seat until check-in.

The term “enshitification” has become a popular way of describing products or services that gradually lose value as companies introduce extra fees, restrictions, or lower-tier options while encouraging customers to pay more for the experience they previously received.

you are viewing a single comment's thread
view the rest of the comments
[–] 2 points 4 months ago

They still do the upgrade bids, but be careful as your ticket restrictions will remain the same. For example, if you don't have checked bags included in your economy class ticket, you won't have any for the business class upgrade, either.

I would be in favor of the loss of a carry on bag if it meant tickets would be cheaper, but unfortunately the opposite is true.

It's a crying shame that all the European carriers are gradually all becoming LCCs (Lufthansa is by far the worst in this regard).

  • source
  • parent