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Microsoft 365 Copilot adoption is under 4.5% after 3 years, only 1% use it weekly, yet prices went up (www.windowslatest.com)
submitted 4 months ago by to c/technology@lemmy.world
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Fewer than 4.5% of Microsoft 365 customers pay for Copilot after three years, only 1% use it weekly, and Microsoft raised prices regardless.

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[–] 84 points 4 months ago (7 children)

Insufficient demand means insufficient return on investment, so of course prices need to go up to make up the shortfall.

And in another story on my feed, we have a trillionaire with the opposite problem, where there's too much demand, so of course, prices need to go up to reduce demand.

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  • [–] 37 points 4 months ago (1 child)

    '365' subscribers got rate increases specifically because the copilot bullshit was bundled in. they're already paying for it.. they just don't use it. and you have to jump through hoops, such as feigning a cancellation, just to be offered the non-copilot plan. most don't know that even exists as an option.

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  • [–] 5 points 4 months ago

    They're all already paying for it, barely using it, and still Microsoft is going broke paying for it.

    This is literally the Gym Membership strategy that makes capitalists piss themselves, and an entity as big as Microsoft can't make it work.

    AI is dead on delivery.

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  • [–] 9 points 4 months ago (3 children)

    Also when there are shortages of material goods, prices and profits go up.

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  • [–] 2 points 4 months ago (2 children)

    Software supply is inelastic though?

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