this post was submitted on 06 Jul 2026

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Unpopular truth: Telemetry collection actually happens because people are garbage at being helpful to support (www.uncommonapps.nyc)

submitted 4 months ago by Fontasia@feddit.nl to c/technology@lemmy.world

58 comments fedilink hide all child comments

Building relationships with customers through support didn't turn out as hoped

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[–] Evotech@lemmy.world 28 points 4 months ago (2 children)

Yeah. Ever tried to search a windows problem code. Best case its a red herring.

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hideshow 2 child comments

[–] cenzorrll@piefed.ca 17 points 4 months ago

"Could be a hardware or software issue. It may go away after a restart"

Lot of fucking help there. Thanks.

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[–] dgriffith@aussie.zone 1 point 4 months ago

Just run 'sfc /scannow', it fixes everything.

If you don't believe me, just ask your friendly local volunteer Microsoft customer service agent, they'll tell you.

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