I live in a small town, one eye doctor. There is a year to 18 month wait for an appointment. I kept putting it off saying I would make an appointment in the city. I finally did it. My prescription has vastly changed.

I went into to Costco to see about getting lenses. My last pair of glasses I brought the frames, and Costco make lenses for them. However when I went Wednesday I encountered the nastiest, rudest Costco employee I have ever met in 24 years of being a member.

I left empty handed. I looked online, with new frames, it is going to be about $400 (and I need to get readers too) for polarizing lenses. I have never bought lenses online, either I get them from my eye doctor, or Costco. Really rather nervous about ordering them, but not sure I want to go back to Costco.

ETA: I am in the states

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[–] [S] 1 point 4 months ago (2 children)

Also get your prescription from the optometrist

I tried, but the woman i delt with in Costco was so rude i left.

My PD is on my prescription.

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  • [–] 1 point 4 months ago (1 child)

    Just call the Costco or do an online complaint. The person might have been having a bad day and it was a one time thing or somehow they aren't getting disciplined for bad service.

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  • [–] [S] 1 point 4 months ago

    I do plan on complaining, but it is not a one time thing. When I was telling my wife about the interaction she said she had a really bad experience at the Costco vision center, from the same woman.

    I need to get back to the city to see her name though.

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