Yeah but why do they have that market share? It's not forcefully. They aren't buying up competitors. They don't own all the publishers and can dictate who sells their games.
People choose Steam. Why? Because Ubisoft Connect it horrendous to navigate. Because EA App is slow and, when it launched (as Origin), left a bad taste in people's mouths because it bordered on spyware. Epic Launcher is kinda getting better but when it launched it was extremely bare bones, it didn't even have a cart to buy multiple products at once, you had to buy things individually, which is absolutely ridiculous for an ONLINE STORE .
This so-called monopoly is not a product of predatory methods, quite the opposite. Valve may be a corporation but they constantly set standards in favor of the consumer:
- Generous refund policy
- Unparalleled customer support, as opposed to their competitors basically giving the finger to users asking for help.
- Actively working towards wider support and accessibility, i.e. SteamOS, Steam Deck, and their runnable-verification markings.
- Just recently announced the "real requirements" stats from players sharing a games' performance on their actual hardware rather than the developers Recommended Requirements which we all know are complete bullshit. They are literally forcing developers to stop cranking out half-assed games with non-existant optimization for $70.
Definition of Monopoly according to Merriam-Webster:
exclusive ownership through legal privilege, command of supply, or concerted action.
specifically : exclusive control of a particular market that is marked by the power to control prices and exclude competition
None of this applies to Valve/Steam, all they're guilty of is setting policies in favor of the consumer. People tend to choose the consumer-friendly seller.
Who'd've thunk?