▲ 326 ▼ 99% of CEOs Expect AI-Driven Layoffs in the Next Two Years (gizmodo.com) submitted 5 months ago by return2ozma@lemmy.world to c/technology@lemmy.world 75 comments fedilink hide all child comments
[–] masterspace@lemmy.ca 6 points 5 months ago (2 children) They don't have to be as good to replace us. permalink fedilink source parent hideshow 2 child comments replies: [–] farting_gorilla@lemmy.world 7 points 5 months ago (1 child) It even can be a feature if AI isn't as good as the people they are replacing. For example, in the case of call centers/help lines, it might be more desirable to have a shitty system to discourage callers yet have plausible deniability… I find I'm referencing Cory Doctorow a lot lately… permalink fedilink source parent hideshow 1 child comment replies: [–] CommanderCloon@lemmy.ml 4 points 5 months ago The issue is that those bots are worse in completely unpredictable ways. Like when some airline passengers were given incorrect information which led to the airline being sued and having to pay the made up offer as well as damages & tribunal fees. The bots might be unhelpful, but to the disservice of the company's financials permalink fedilink source parent [–] Xaphanos@lemmy.world 4 points 5 months ago I was in a meeting at a credit card company about 2 decades ago where a VP said exactly that - without the AI part. permalink fedilink source parent load more comments (-1 replies)
[–] farting_gorilla@lemmy.world 7 points 5 months ago (1 child) It even can be a feature if AI isn't as good as the people they are replacing. For example, in the case of call centers/help lines, it might be more desirable to have a shitty system to discourage callers yet have plausible deniability… I find I'm referencing Cory Doctorow a lot lately… permalink fedilink source parent hideshow 1 child comment replies: [–] CommanderCloon@lemmy.ml 4 points 5 months ago The issue is that those bots are worse in completely unpredictable ways. Like when some airline passengers were given incorrect information which led to the airline being sued and having to pay the made up offer as well as damages & tribunal fees. The bots might be unhelpful, but to the disservice of the company's financials permalink fedilink source parent [–] Xaphanos@lemmy.world 4 points 5 months ago I was in a meeting at a credit card company about 2 decades ago where a VP said exactly that - without the AI part. permalink fedilink source parent load more comments (-1 replies)
[–] CommanderCloon@lemmy.ml 4 points 5 months ago The issue is that those bots are worse in completely unpredictable ways. Like when some airline passengers were given incorrect information which led to the airline being sued and having to pay the made up offer as well as damages & tribunal fees. The bots might be unhelpful, but to the disservice of the company's financials permalink fedilink source parent
[–] Xaphanos@lemmy.world 4 points 5 months ago I was in a meeting at a credit card company about 2 decades ago where a VP said exactly that - without the AI part. permalink fedilink source parent