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Anthropic nuked a company's access to Claude, stopping 60 employees dead in their tracks — support via Google Form is the only recourse for vague usage policy violation (www.tomshardware.com)
submitted 6 months ago by to c/technology@lemmy.world
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[–] 1 point 6 months ago (1 child)

Yeah, ok. But the military is explicitly supposed to keep functioning when the backend gets nuked literally. Who wants to pay for that kind of redundancy just so that some people can watch Netflix while they're dying of radiation poisoning?

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  • [–] 2 points 6 months ago

    Hopefully companies relying on other companies like crowdstrike.

    What are we paying for if not to have things work and have backups? I have so many questions about the companies you give your money to and what you think you're getting in return?

    Like. I feel like there's a lot of jobs where email could fail/crash and work could still be done. The whole company shouldn't just shut down because the AI is down. It shouldn't shut down because email is down. That's not just poor planning it's really poor business practice.

    What did they do before the AI? Why (when considering how temperamental LLMs can be) would anyone trust it to such an extent that you're dead in the water if it fails?

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