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Keychron just shared the CAD files for all their keyboards and mice! (github.com)
submitted 6 months ago by to c/hardware@lemmy.world
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Industrial design files for Keychron keyboards and mice. 100+ models with CAD assets in STEP, DXF, DWG, and PDF. Source-available, with commercial use allowed for original compatible accessories within the license terms.

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[–] 8 points 6 months ago (2 children)

From what I've been able to find, configuration can only be done via the Launcher as there is no way to create a "configuration" file from the Launcher, nor can you actually even open the Launcher's main screen without connecting the device you wish to configure.

The reason for the animosity from me is the very real experience just this past weekend of receiving my hardware, just to find the Launcher was down all day Saturday because the entire Launcher was down because they had one backend endpoint that fires during device connection to the launcher and it was 502 Bad Gateway all day Saturday.

https://erpapik.keychron.cn/prodEventTracker/eventTracker

I reached out to support on Saturday and still have not received any response.

As for one-time configuration and not needing it again - I think that fully misses the point of having "easily" configurable hardware. If I wanted to just set it and forget it, I'd just buy a $25 Dell keyboard and call it a day. A $100+ peripheral should NOT have this kind of limitation. Myself, I can't forsee all the mappings and macros I will ever need so I don't have the ability to configure it one time and never touch it again, though I'd love the ability to do so, it's just not realistic nor what I was paying for.

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  • [–] [S] 3 points 6 months ago* (1 child)

    So you are sitting in an airgapped server room. On a Saturday. And you don't know what kind of macros you will use there in the future. Because you can do a lot of unexpected things on an airgapped server, you specifically bought a high end keyboard for that.

    I mean, yeah, it's annoying that it needs internet, and obviously everything will go south at the worst moment, but putting together all your scenarios as a single situation is a bit unexpected, sounds like an xkcd 1172 workflow.

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  • [–] 2 points 6 months ago* (last edited 6 months ago)

    Sorry I could have been clearer with the examples, Saturday was when I was able to unbox my keypad from them I had purchased and was at home and simply unable to use the Launcher because their back end eventTracker endpoint was 502-ing. I was setting it up for gaming on a different layer, or at least that was the intention.

    Again, the core issue is simply the fact that there is a required online component to this when it not only doesn't make sense to, but it's adding additional points of failure that don't need to exist. I genuinely would love to understand what need there is (outside of updates) for this utility to need any internet connection whatsoever outside of data gathering.

    The server-room example I used is simply a ubiquitous example of any time you simply don't have internet connection, you are unable to configure any Keychron hardware. It's that simple, there's no recourse or other options outside of building custom firmware, which again, is not what they're advertising as their product.

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