TT's The Walking Dead series was a great entry point for normies getting into Visual Novel-type games, but they failed to add the bog standard sorts of features needed in a VN. Things like skip-everything-but-unread, text rollbacks, and so on. All the features that make replaying different routes fun and accessible.

To make matters worse, all the slow "gameplay" sections didn't really add much to the story and mostly just served as speedbumps for replaying. The games were build to lock you into a single playthrough where "choices mattered" and they really didn't want you exploring other story paths.